three generations

Best practice – two small words but a massive subject which means different things to different people. In the private care sector there only seems to be one way to understand best practice and that is to align every aspect of owning and running a residential care home with the expectations of the regulator, the Care Quality Commission (CQC). So the trick for owners and managers is to really get under the skin of the regulator and understand what it is they want.

Mind you that’s a tall order since the sector has seen 4 regulators over the last 12 or 15 years, each with their own agenda,
but we must stay in the present and we see that events such as the Mid Staffordshire Hospital and Winterbourne View scandals have prompted some deep thinking about best practice and what that should look like. Central Government have spent the last year consulting about and preparing the Care Act, which received Royal Assent on the 14 May last year and becomes law on 1 April this year. The time in between is being spent developing the attendant regulations. It’s a massive piece of work and will affect every aspect of how to run a care home and deliver high quality outcomes for the people they look after. Alongside this, CQC have been developing their regulatory inspection framework which will similarly affect the way in which care homes organise themselves and run their businesses…

Click here to read this Care Briefing in full

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